Tell us what happened
Share the condition, reporting history and effect on the household.
Tenants in Burnley may be able to seek repairs and compensation where a council or housing association failed to address reported housing defects within a reasonable time.
The relevant landlord, repair system and local circumstances must be confirmed. The central questions are responsibility, notice, reasonable repair time and evidence of the impact.
Read the compensation guide →Share the condition, reporting history and effect on the household.
The team considers responsibility, notice, repair time and supporting evidence.
If the matter can be accepted, the next steps and funding terms are explained clearly.