Loss of use and enjoyment
The seriousness, duration and effect on rooms or essential facilities may be considered.
Housing disrepair compensation
How might a housing condition claim be valued?
There is no automatic calculator or guaranteed figure. Compensation depends on the particular defects, how long they continued after notice, their effect on the home and the evidence supporting any loss.
The main components
What compensation can take into account
A housing condition claim may include more than one form of loss. The available heads of loss and method of assessment depend on the legal basis and evidence.
Financial losses
Damaged belongings, additional energy, cleaning or accommodation costs may be relevant when reasonable and evidenced.
Health effects
Physical or psychological injury may require medical evidence and is assessed separately on its facts.
Every claim turns on its own evidence.
Important considerations can include severity, duration after the landlord was notified, the parts of the home affected, household vulnerability, repair attempts and the conduct of both parties.
Do not rely on a headline figure.
Percentage bands and examples cannot account for causation, legal responsibility, tenancy terms, expert findings or the quality of the evidence.
Illustrative method
A simplified example
If one or more rooms were materially affected for a proven period, legal advisers may examine the rent paid during that period and assess the reduction in use and enjoyment. Supported financial losses may then be considered separately.
This explanation is illustrative only. It is not a calculation, quotation or prediction of compensation.
Evidence to collect
- Dated photographs and videos
- Repair reports and complaint responses
- A clear timeline of notice and recurrence
- Receipts, bills and proof of damaged items
- Inspection, contractor and medical records
The assessment process01 02 03
From evidence to legal advice
Establish responsibility
Identify the defect, its cause and the landlord’s relevant duties.
Establish notice and delay
Review when the problem was reported and what action followed.
Assess impact and loss
Consider use of the home, evidenced expenses and any supported injury.
Individual assessment
Request a callback →Find out whether we may be able to help.
Tell us about the conditions, when you reported them and how they affected your household.