
If water keeps getting into your home…
Defective roofs and gutters can cause flooding, leaks and extensive internal damage. Once reported, your landlord should investigate the source and complete an effective repair.
Housing Condition Claims UK is an official trading style of Sheldon Davidson Solicitors Limited. Sheldon Davidson Solicitors Limited is authorised and regulated by the Solicitors Regulation Authority, SRA No. 519502. This website is operated by the firm; it is not an unregulated lead-generation or claims-management service.
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Read all independently verified reviews →A Conditional Fee Agreement (CFA) may be available if, after an individual assessment, we agree to take your case. It is a legal contract—not a promise that a claim will succeed or that legal action will be cost-free in every circumstance.
If the CFA remains in force and you comply with its terms, you will not normally pay our basic legal charges. You may still be responsible for disbursements (payments to others, such as expert or court fees) and, in some circumstances, the other side’s costs unless suitable legal-expenses insurance or another arrangement covers them.
Your written agreement may require payment of a success fee, any part of our charges not recovered from the opponent, disbursements and an After the Event insurance premium. These sums may be deducted from compensation where the agreement permits. The success fee will be the percentage stated in your CFA and will not exceed any limit that applies by law.
We will explain the proposed percentage, how each charge is calculated, an illustration of its likely financial effect, cancellation rights and the circumstances in which you could become liable for costs before asking you to sign. Ending the agreement early or failing to meet its terms can affect what you must pay.
Broken fittings, leaks and unsafe bathroom conditions.
♨Broken boilers, unreliable heating or long periods without hot water.
▧Loose, falling or damaged plaster affecting walls and ceilings.
◒Persistent mould, condensation and damp affecting rooms or belongings.
▦Cracked, unstable or deteriorating external and internal brickwork.
ϟExposed, damaged or unsafe wiring that puts your household at risk.
⌂Defective roofs, blocked gutters and recurring water ingress.
◫Unsafe or unusable toilets, basins, baths and related fittings.
≋Defective insulation causing moisture, ventilation or structural concerns.
⚡Unsafe sockets, repeated outages and other electrical hazards.
♨Unsafe, broken or poorly maintained landlord-supplied gas appliances.
≋Flooding, water penetration and damage that has not been put right.
✥Cockroaches, bedbugs and insects linked to unresolved housing defects.
▤Damaged units, worktops, plumbing or unsafe kitchen conditions.
↯Leaking pipes, failed drainage and recurring plumbing defects.
▥Loose, rotten, uneven or collapsing floors creating a safety risk.
⌁Rats, mice and pests entering through defects or communal areas.
▣Broken, insecure or draughty windows and external doors.
Responsibility is not automatic. It can depend on the tenancy, the cause of the defect, notice to the landlord, access and whether the landlord had a reasonable opportunity to act.
Section 11 commonly requires a landlord to keep the structure and exterior in repair and to keep installations for water, gas, electricity, sanitation, space heating and hot water in repair and proper working order, subject to the Act and the facts.
Read section 11 →The 2018 Act amended the Landlord and Tenant Act 1985. In qualifying tenancies, the home must be fit for human habitation at the start of, and throughout, the tenancy. Fitness looks at the property as a whole and the seriousness of the conditions.
Read the 2018 Act →For claims in England, the Protocol normally expects the parties to exchange information and relevant evidence and try to resolve repair and compensation issues before court proceedings. It does not guarantee settlement or compensation.
Read the Protocol →Important: this website gives general legal guidance for England only. It is not advice about your circumstances. Legal representation is available only if Sheldon Davidson Solicitors Limited completes an individual assessment, accepts the matter and you enter into written terms with the firm.
Share the condition, when and how it was reported, the landlord’s response and how your household has been affected.
A member of the firm’s team considers legal responsibility, notice, evidence, time limits and whether the matter may be suitable for representation.
If we offer to act, we explain the proposed work, likely timescale, costs, funding and risks in writing. A claim starts only after you agree the terms.
We do not promise a particular outcome. We explain the strengths, risks, costs and realistic options supported by the available evidence.
No obligation to instruct us. Representation is subject to an individual legal assessment and written acceptance.