Anonymised client case study
Damp, Mould and Unsafe Electrics in a Young Family’s Home
A private tenant and three young children experienced serious mould, unsafe bathroom electrics, leaks and defective fixtures from shortly after moving in during April 2024.
The conditions
Defects reported in the home
The matter involved a combination of repair failures and their effect on day-to-day use of the property.
- Black mould affecting ceilings, walls, windows and belongings
- Leaking toilet, unsealed bath and unstable bathroom flooring
- Exposed and sparking light fittings with inadequate ventilation
- Uneven floors, defective sockets, poorly sealed openings and kitchen defects
How the conditions affected the client
The tenant described isolation, anxiety and worsening mental health while trying to protect three children from unsafe conditions and damaged belongings.
How the matter was progressed
The legal team reviewed extensive correspondence, photographs and videos, set out the landlord’s duties and presented the household’s vulnerability and repair history.
Initial assessment
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